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CX Learning and Development Intern



Mexico City, Mexico
Posted on Sunday, November 12, 2023

Our Learning & Development area is looking for a high-performing intern that will support team projects and initiatives for the region (Central America, Caribbean and South America) focused on the follow up of activities and materials for BPOs.


  • Keep existing and future materials used for initial and ongoing training in order and up-to-date.
  • Create new training materials when necessary.
  • Follow up the learning activities requested to BPOs, guaranteeing their execution on time and with the expected quality.
  • Generate and consolidate L&D reports.


  • Students from Business Administration, Educational Areas or Human Resources.
  • Educational Skills, hands on with a focus on the customer.
  • Able to follow clear work guidelines and procedures.
  • Professional proficiency in Spanish and English. 
  • Able to support more experienced team members with individual tasks. 
  • Responsible for quality, timeliness and accuracy. 
  • Strong verbal and written communication.
  • Design Tools knowledge (desirable)