Join the Base10 family

Open opportunities with founders believing purpose is key
to profits and companies solving problems for the 99%

Senior Operations Analyst



IT, Operations
Mexico City, Mexico
Posted on Tuesday, November 14, 2023

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.

Being part of the Passenger Operations Team will give you the unique opportunity to be responsible for improving and offering a solid experience to our passengers in all SSL (Spanish Speaking Latinamerica) countries, having as a main leverage product features and our internal communication channels (SMS, Mail, Push, among others).

  • Insightful operation: Build insights and understanding of our Growth opportunities, taking into account different variables such as spend, economy situation, channel mix and be data driven;
  • Data Analytics: data masters with Excel data processing and analyzing, and capable of writing SQL/Python;
  • Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, but this should be our strength;
  • Collaborate with several supporting areas like Marketing, Product, Marketplace and Customer Service in order to define the best strategies.

  • Educational Background: Data science, Engineering, economics or other analytically-focused academic background. All backgrounds are welcome if you see yourself suitable in a highly analytic environment;
  • Proven to be self-motivated, self-directed and eager to take ownership of tasks;
  • At least 2+ years of data analytics, business consulting, investment banking or operations management experience;
  • Advanced knowledge in Excel and Intermediate knowledge in SQL;
  • Proficiency in English & Spanish;
  • Experience with data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team;
  • Demonstrated experience using programming languages or tools for data extraction and analysis such Python, Alteryx, Power BI, Tableau, etc.;
  • Experience in a high-tech / Internet industry will be a plus.