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Business Strategy Head - Safety

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Mexico City, Mexico
Posted on Sunday, December 3, 2023

DiDi is looking for an experienced candidate to lead our evolving Safety Strategy team as Safety Strategy Head. Leading the team you will help surface the unique safety issues our passengers and drivers face across Spanish Speaking LatAm (SSL) in order to help build better experiences for them in our platform.

Working hand-in-hand with cross-functional partners across Operations, Government Affairs, Public Relations, Marketing, and Product you will have the opportunity to build, develop, and scale comprehensive initiatives across the region. You'll be empowered to build and lead a team that owns, builds, and manages critical initiatives that are core to specific local opportunities and needs.

  • Lead the strategic vision of DiDi’s Safety Strategy team; guide overall strategy, long term roadmap, and own Safety results for the SSL region.
  • Help develop the Safety Product team's roadmap, developing the positioning and messaging for new products geared towards drivers and passengers in SSL.
  • Own driver and passenger safety insights - Synthesize consumer insights and industry perspectives on key aspects of driver’s and passenger’s safety issues across SSL.
  • Collaborate across departments including Operations, Government Affairs, Public Relations, Marketing, and Product to meet shared objectives and key results.
  • Safety Ambassador - motivated to inspire others to keep our platform safe by a deep connection to user needs.
  • Act as the single point of contact for critical, time-sensitive customer safety incidents of high impact to the company.

  • Strong experience in related areas or in professional service industries. Experience in Consulting, Strategic Planning or Tech Companies.
  • Experience inspiring a team that is aligned with extremely cross-functional stakeholders. Skillfully scaling a operations organization into an efficient and effective team; demonstrated experience hiring, mentoring and retaining a large, high-performing team
  • Exceptional problem-solving and analytical, written and communication skills.
  • Independent, self-starter, ability to multitask.
  • Advanced excel and powerpoint skills are essential.
  • Advanced English (oral and written) is mandatory.
  • Data-driven approach and analytical mindset to track key performance indicators.
  • Proactive, hands-on, and entrepreneurial attitude.
  • Ability to work with and indirectly influence multiple stakeholders.

This job is no longer accepting applications

See open jobs at 99.