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Operations Intern

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Operations
Mexico City, Mexico
Posted on Jan 18, 2024
  • You will have a unique opportunity to help drive the growth of the business.
  • You will be joining a dynamic, fast-paced operations team, as well as working along cross functional teams, such as Product, Marketing, and Customer Service, among others.
  • You will be a key member of the Courier Central Operations team, specifically working on the New Verticals sub-division, which is focused on ensuring enough supply is available for the launch of new products.

  • Support new products launch strategy, with a specialization in the Courier experience journey.
  • Take a hands-on approach by actively engaging in market research to gain a comprehensive understanding of courier needs and identify areas for product improvement.
  • Build deep insights through operational tools, optimization initiatives, and most importantly data.
  • Understand the current courier base and define who is eligible to participate in the different products.
  • Use skills in Excel and other programming tools (SQL) to drive efficiency in operations and solve business problems.
  • Design, execute and analyze initiatives, collaborating with different teams to improve key business indicators.
  • Balance attention to detail with swift execution.

  • Enrolled in Engineering, Business Administration, Economics, Physics, or other related fields at least 1.5 year before graduation.
  • Data-driven and passionate about analytics. Master in Excel data processing (formulas, pivot tables, dashboard creation).
  • The capability of writing SQL is preferred!
  • Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solutions.
  • Demonstrates exceptional proactiveness and a profound ability to make decisions
  • Clear communicator, able to synthesize a lot of information quickly and highlight key insights.
  • Excellent organization and time management skills.
  • Proficiency in English & Spanish.