Being part of the Operations team for DiDi Food will give you the unique opportunity to help drive growth in one of the fastest-growing companies in LATAM. You will have the opportunity to work in a tight team, where you will have a clear impact on the development and growth of DiDi Food business. Be prepared for a hectic, fast-paced, and challenging environment. You will be constantly seeking solutions that scale and you´ll never have a dull moment!

• Build a scalable operations process focusing on bringing efficiency and reliability.
• Responsible for creating strategies to motivate good practices and decrease undesirable behaviors from couriers using the platform
• Create engagement strategies to increase couriers online time and retention in the platform
• Compile data insights and work cross-functionally with different departments such as strategy, business intelligence, product operations, and marketplace.
• Use internal raw databases to build insights, develop a strategy, outline and execute tests using tools such as SQL, R, big data, python, MATLAB, VBA.
• Conduct research and analyze data to come up with insightful proofs of effectiveness and efficiency of the operations strategies.
• Build and maintain detailed reporting models including core KPIs and growth funnels to assist city-level, regional, and expansion efforts.
• Ensure data cleanliness and consistency among; accounts, leads, territories.
• Document best practices to ensure consistency in sales tools and reports procedures

• At least 2+ years of data analytics, business consulting, tech, or operations experience;
• Bachelor's degree in Business Administration, Economics, Engineering,or a related field.
• Internal and external stakeholder management;
• Structured thinking to resolve different challenges;
• Strong presentation skills
• Strong analytical skills
• Excellent problem-solving and critical-thinking abilities
• Experience with data-based decision-making
• Team player
• Advanced excel and powerpoint skills are essential.
• Experience using programming languages such SQL, R, Python, etc. is essential
• Fluent English