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Delivery Service Senior Analyst

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IT
Mexico City, Mexico
Posted on Saturday, January 27, 2024

Being part of the Operations team for DiDi Food will give you the unique opportunity to help drive growth in one of the fastest-growing companies in LATAM. You will have the opportunity to work in a tight team, where you will have a clear impact on the development and growth of DiDi Food business. Be prepared for a hectic, fast-paced, and challenging environment. You will be constantly seeking solutions that scale and you´ll never have a dull moment!

  • Build a scalable operations process focusing on bringing efficiency and reliability.
  • Responsible for creating strategies to motivate good practices and decrease undesirable behaviors from couriers using the platform
  • Create engagement strategies to increase couriers online time and retention in the platform
  • Compile data insights and work cross-functionally with different departments such as strategy, business intelligence, product operations, and marketplace.
  • Use internal raw databases to build insights, develop a strategy, outline and execute tests using tools such as SQL, R, big data, python, MATLAB, VBA.
  • Conduct research and analyze data to come up with insightful proofs of effectiveness and efficiency of the operations strategies.
  • Build and maintain detailed reporting models including core KPIs and growth funnels to assist city-level, regional, and expansion efforts.
  • Ensure data cleanliness and consistency among; accounts, leads, territories.
  • Document best practices to ensure consistency in sales tools and reports procedures

  • At least 2+ years of data analytics, business consulting, tech, or operations experience;
  • Bachelor's degree in Business Administration, Economics, Engineering,or a related field.
  • Internal and external stakeholder management;
  • Structured thinking to resolve different challenges;
  • Strong presentation skills
  • Strong analytical skills
  • Excellent problem-solving and critical-thinking abilities
  • Experience with data-based decision-making
  • Team player
  • Advanced excel and powerpoint skills are essential.
  • Experience using programming languages such SQL, R, Python, etc. is essential
  • Fluent English

This job is no longer accepting applications

See open jobs at 99.