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Deal Desk Analyst



New York, NY, USA · San Francisco, CA, USA · Seattle, WA, USA · Remote · United States · San Francisco, CA, USA · Seattle, WA, USA
Posted on Thursday, October 26, 2023

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

As one of the first Deal Desk hires, you will be joining the Sales Operations team to support our rapidly growing Sales org and to partner with our Deal Desk leader in scaling an outstanding Deal Desk function. You will be a trusted advisor to the Sales team, working across all elements of an opportunity’s quote-to-cash lifecycle (deal structure, quote generation, approvals, order forms, and compliance with revenue recognition and legal policies) to ensure contracts mutually benefit Figma and its customers. You will demonstrate your business acumen, problem-solving ability, and strong rapport built with the Sales team to strategize and structure non-standard deals, as well as partner with cross-functional team members to build standardized processes with the goal of reducing manual errors and accelerating deal velocity.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

  • Be a trusted advisor to the Sales team as a subject matter expert on deal structure and policy, including contract terms, product configurations, and compliance requirements
  • Guide non-standard deals through the contracting cycle & internal approval processes in collaboration with the appropriate cross-functional teams (Sales Leadership, Legal, Accounting, Billing, Product, etc.) to ensure that all deals align with internal strategies and guidelines
  • Build and maintain detailed documentation for all Deal Desk-related processes
  • Supervise relevant Slack channels and SFDC approval queues, ensuring requests are addressed thoughtfully and with urgency

Some projects you could work on:

  • Implement a CPQ system
  • Streamline non-standard deal approval

We'd love to hear from you if you have:

  • 2-4 years of Deal Desk experience in a high-growth SaaS environment
  • Experience using Salesforce and CPQ
  • A curiosity about problem-solving, operational excellence, navigating ambiguity, providing an empathetic perspective, and educating others
  • Experience working under pressure with a high degree of autonomy in a fast-paced, rapidly changing environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range (SF/NY Hub):
$119,000$231,000 USD

About Figma

Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process—idea to design to build—and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.

At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.