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Fraud Prevention Manager



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Administration, Accounting & Finance
Bogotá, Bogota, Colombia
Posted on Monday, December 11, 2023

The anti-fraud team is in charge of risk management and fraud prevention in DiDi ride-hailing across Latin America.

The manager will be responsible for generating data-driven insights for decision-making, co-developing strategies to prevent fraud while ensuring a good user experience, developing improved governance models with technical counterparts in China as well and creating/changing processes to mitigate the fraud risk in Didi. A data-driven approach is required to guarantee processes are measured and optimized over time. The team is global so it will require solid project and stakeholder management skills and efficient/effective communication with different teams, cultures, and organization levels.

  • Deep dive into data to generate insights and action plans, identifying fraud behavior. Diagnose root causes and suggest tactical solutions, as well as product alignments.

  • Align priorities, product roadmaps, and strategies with Latin American business teams and tech teams. Critically analyze existing initiatives and strategies to identify improvement opportunities across the countries.

  • Carry out analyses to improve the experience of users and minimize the negative impact of fraud strategies on user volume

  • Develop frameworks and tools to track all OKR and the impact of all initiatives, and communicate to relevant stakeholders in a clear way

  • Manage the work of a senior analyst and work closely with a broad number of stakeholders, including the onboarding, growth and tech teams

  • Bachelor's degree in a technical or quantitative/business-oriented field
  • 4+ years of experience in consulting or project management in tech companies, payments industry, or financial services. Experience in AntiFraud risk management, fintech, and/or e-commerce will be a plus.

  • With the ability to execute complex strategic and operational initiatives, with excellent problem-solving and project management skills.

  • Demonstrable track record of stakeholder management and end-to-end project leadership

  • Intermediate SQL knowledge. R/Python is a plus.

  • Capacity to structure and frame problems and communicate clearly to multiple stakeholders.

  • Excellent communication skills in English and Spanish, both oral and written

  • Ability to think strategically and execute tactically, and have persistent attention to detail

  • Location: Bogotá COL or Mexico City MEX.

This job is no longer accepting applications

See open jobs at 99.