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Operations Senior Analyst



This job is no longer accepting applications

See open jobs at 99.
IT, Operations
são paulo, state of são paulo, brazil
Posted on Thursday, January 18, 2024
About The Company

If you see technology as there to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in people who transform their paths through technology. Technology that connects people who are good at what they do and which practices diversity to create and share those paths that we (as yet!) do not even know about. Our journey is in the smile of every talented person who brings revolution to the world from Brazil - whether with in-app transportation (99) or digital payments (99Pay).

To make life easier for millions of people every day, we are in the driving seat as part of DiDi Chuxing, the world's largest transport, and convenient platform. And so, we can say, with great pride, that we are pioneers in creating solutions, starting in Brazil, that grow in scale and have positive impacts in a range of other countries.

Whether creating projects from scratch or continually improving our solutions, we like challenges that give us butterflies, and that's why we work with intensity, at a fast pace, with respect, collaboration, and partnership. On this journey, we also create learning and strengthen ourselves in diversity as a fundamental aspect that makes us stand out for our growth day after day.

About The Team/role

In this position, you'll play a pivotal role on mapping Driver Operations effective initiatives and executing deep dive analysis to feedback the business strategy.

In this role, you'll be...

  • Manage and streamline workflows to enhance OKR tracking
  • Manage and streamline workflows to enhance Budget tracking
  • Analyze and interpret complex data sets to inform decision-making.
  • Collaborate cross-functionally to align operational goals with company objectives.
  • Drive operational efficiency through data analysis and strategic insights.
  • Implement hands-on solutions for process optimization and improvement.
  • Proactively identify and address challenges in on the Driver side of the marketplace

We're eager to be in touch because you have...

  • Experience with data manipulation (e.g. Advanced Excel and SQL. Python would be a plus)
  • Experience on data visualization tools to create insightful and visually compelling representations of complex data.
  • Strong analytical and problem solving skills
  • Good interpersonal skills and proven ability to manage stakeholders, be corporative and embrace diversity
  • Intermediary english (advanced is a plus)
  • 3+ years of exeprience
  • Strong foundation in logical disciplines, including but not limited to Computer Science, Statistics, or Engineering
  • Experience on tech industry would be a plus

You'll love working at DiDi because...

We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven

We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.


We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres and 99familias. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

This job is no longer accepting applications

See open jobs at 99.