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Supervisor de Fraude



Accounting & Finance, People & HR, Operations
são paulo, state of são paulo, brazil
Posted on Friday, February 2, 2024
About The Company

If you see technology as there to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in people who transform their paths through technology. Technology that connects people who are good at what they do and which practices diversity to create and share those paths that we (as yet!) do not even know about. Our journey is in the smile of every talented person who brings revolution to the world from Brazil - whether with in-app transportation (99) or digital payments (99Pay).

To make life easier for millions of people every day, we are in the driving seat as part of DiDi Chuxing, the world's largest transport, and convenient platform. And so, we can say, with great pride, that we are pioneers in creating solutions, starting in Brazil, that grow in scale and have positive impacts in a range of other countries.

Whether creating projects from scratch or continually improving our solutions, we like challenges that give us butterflies, and that's why we work with intensity, at a fast pace, with respect, collaboration, and partnership. On this journey, we also create learning and strengthen ourselves in diversity as a fundamental aspect that makes us stand out for our growth day after day.

About The Team/role

As an employee in this sector, you will have to guide and help improve the team's performance. Participate and contribute to tasks and projects related to the area's OKRs. This person must have in-depth and detailed knowledge of identification validation (INE), knowing the security points they have. The ideal candidate will be a competent person, who knows how to guide and train employees. He will have in-depth knowledge of the processes inherent to the responsibility of the position and will be oriented and focused on results. We are looking for an experienced, observant, perfectionist person who likes to check that everything is always in its best shape.

In this role, you'll be...

  • Lead and support the team and the company in the mitigation of ideological falsehood fraud;
  • Be responsible for the formulation and implementation of anti-fraud strategies in the whole process of the cash loan business;
  • Ensure continuous improvement and efficiency of processes and people;
  • Monitoring indicators and generating intelligence from them;
  • Manage the team to better meet the demands and priorities of the área;
  • Focus on efficiency, cost and process optimization and automation of possible flows;
  • Report and recommend actions to mitigate identified fraud attempts, gaps in processes and fraud rules
  • Have a critical eye to identify suspicious behavior in monetary and non-monetary transactions (registration changes, digital behaviour, etc);

We're eager to be in touch because you have...

  • Medium Knowledge in Office Package (Excel, PowerPoint, etc.)
  • Knowledge in Fraud Prevention analyzes or related areas;
  • Avanced Knowledge in documenstoscopy
  • Have organization to deal with the processes of the area;
  • Have a good logical reasoning;
  • Analytical and investigative look;
  • Know how to work in a team and be resilient;
  • Having worked in the financial market (Banks, Fintechs, etc.)
  • Risk management knowledge and bank credit management knowledge;
  • Plus: Knowledge in SQL or programming logic
  • Plus: Have acted or have experience as a direct or indirect leader and people development
  • Plus: English language

You'll love working at DiDi because...

We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven

We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.


We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres and 99familias. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).