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Operations Analyst



This job is no longer accepting applications

See open jobs at 99.
IT, Operations
são paulo, state of são paulo, brazil
Posted on Thursday, February 8, 2024
About The Company

If you see technology as there to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in people who transform their paths through technology. Technology that connects people who are good at what they do and which practices diversity to create and share those paths that we (as yet!) do not even know about. Our journey is in the smile of every talented person who brings revolution to the world from Brazil - whether with in-app transportation (99) or digital payments (99Pay).

To make life easier for millions of people every day, we are in the driving seat as part of DiDi Chuxing, the world's largest transport, and convenient platform. And so, we can say, with great pride, that we are pioneers in creating solutions, starting in Brazil, that grow in scale and have positive impacts in a range of other countries.

Whether creating projects from scratch or continually improving our solutions, we like challenges that give us butterflies, and that's why we work with intensity, at a fast pace, with respect, collaboration, and partnership. On this journey, we also create learning and strengthen ourselves in diversity as a fundamental aspect that makes us stand out for our growth day after day.

About The Team/role

99Abastece is a breakthrough initiative developed inside DriverLab innovation hub, focused on creating solutions to increase driver rentability and satisfaction. Being in an innovative environment, candidates must have excellent analytical and problem-solving skills, being a critical independent thinker with a hands-on behaviour and demonstrate willingness to learn.

In this role, you'll be...

In this position, you will be part of the Fuel Ops team, that is responsible for maintaining the Fuel Marketplace balance, while engaging drivers to refuel at the partner gas stations.

  • Analytics: Use internal and external data to understand the best pricing positioning among ours differents areas and products.
  • Innovation: to be extremely active in chasing opportunities and to be propositional in new tests and approaches together with related peers, combining Pricing, Demand, Supply, Marketing.
  • Driver Engagement: Create strategies to engage and improve our experience.
  • Marketplace Balance Support: Lead the day-to-day issues of drivers and gas stations on our system.

We're eager to be in touch because you have...

  • Bachelor's degree in Engineering, Statistics, Business Administration or similar field.
  • 1+ years of background with previous experience using data to support business decisions.
  • Exceptional skills in problem solving, analytical thinking and communication.
  • Advanced level of English.
  • Advanced knowledge in MS Excel (or Google Sheets).
  • SQL knowledge is a plus, but willingness to learn it is required.

You'll love working at DiDi because...

We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven

We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.


We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres and 99familias. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

This job is no longer accepting applications

See open jobs at 99.