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Senior Benefits Manager (Contract)

Attentive

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Accounting & Finance

United States

Posted on Thursday, May 30, 2024

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbecue Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

We are looking for a Senior Benefits Contractor with strong technical expertise for a 6-7 month engagement with the Total Rewards Team. Primary responsibilities are to keep benefits on track and moving in a good direction, build out and plan for US Open Enrollment scheduled for the fall of 2024, respond to employee inquiries, and manage vendor relationships with providers. Reporting to our Director of Compensation & Benefits, this person will lead the administration of all our benefits programs and drive benefit communications.

Responsibilities

Administer all global employee benefits programs such as medical, dental, vision plans, ancillary plans, and 401(k) plan
Administer perk programs and ensure they are market-competitive and easily
accessible
Plan and lead the annual Open Enrollment process, including communicating
new plans or changes to existing plans, preparing plan summaries, obtaining
all marketing documents, ensuring the open enrollment portal is configured,
payroll deductions are set, and integrations with vendors are enabled.
Manage relationships with benefits broker and all benefit vendors.
Monitoring vendor performance, ensuring programs are cost-effective and meeting service level agreements
Manage Wellness Funds
Ensure company compliance with federal, state, and local laws, including
required notice distribution (ERISA, SARs, CMS, etc) non-discrimination
testing, ACA reporting, 5500 CMS, HIRD, and PCORI filing and ensuring
reporting requirements are met timely
Audits of benefits plans, deductions, and bills.
Partner with Payroll to operationalize deductions and any related issues on
both health/welfare and 401(k) plans
Manage Leave of Absence Process and Claims
Answer all employee benefits questions via email and the helpdesk ticketing
system
Suggest and implement wellness programs and initiatives
Partner with Finance on invoicing and budgeting
Own Internal Wiki Page Creations and keeping them up to date
Lead Weekly/Monthly provider and broker calls

Requires Skills & Experience

Bachelor’s degree or relevant experience
10+ years of experience working in benefits
In-depth experience leading and managing benefits, including medical,
dental, vision, ancillary products, perks, wellness programs, 401(k), and LOAs
Prior experience in the technology industry, primarily in SaaS Companies
Advanced Excel/Google Sheets skills (Vlookups, Pivot Tables, Dynamic Sheets)
Ability to work with a sense of urgency in a dynamic environment
Ability to be solutions-oriented and, when problems arise, have a clear proposal for moving forward
Knowledge of EDIs
ADP Workforce Now Experience a plus
Benefit Experience in the UK and Australia a plus
Experience Working with Self Funded Plans a plus

Job Classifications

40 Hours Per Week
Engagement Period 6 Months
Benefit Ineligible
Fully Remote / 0% Travel

Preferred Technology Experience

HRIS & Payroll Systems - ADP Workforce Now
Benefit Portals - Fidelity, Guardian, Lincoln, Cigna, Navia, and Kaiser
Internal Tools & Help Desks - Jira & Confluence
Microsoft Suite (Word & Excel)
Google Suite (Mail, Drive, Sheets, Docs, & Slides)
Adobe Acrobat Pro

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.