About the opportunity

Contentful is looking for an Executive Assistant (EA) to provide organizational and administrative support for our SVP, Sales, and SVP of Customer Experience. This EA will be a key business partner to both the SVP and members of the Sales and Customer Experience teams, helping to enable continued success. This individual will help manage interactions internally with team members at all levels of the organization, very often managing sensitive and confidential information. This person will also skillfully interact with external partners and customers.

What to expect?

EA responsibilities:

• Manage all aspects of both SVPs calendars across internal meetings and external engagements.
• Help identify the business challenges and priorities of the SVPs proactively providing thoughts and solutions.
• Work with the SVP’s and other team members to create agendas and content for key meetings, while also developing critical action items and next steps.
• Attend key meetings and track follow-ups and deliverables in partnership with the SVP’s.
• Anticipate the needs of the SVPs and Sales and Customer Experience executive teams - helping to drive focus and accountability.
• Help to organize and plan internal and external meetings such as staff meetings, team building events, All-Hands, QBR’s, leadership offsites, and travel, etc.
• Coordinate all domestic and international travel, and corresponding expense reporting requirements.
• Collaborate closely with other members of the EA team, providing support and expertise as needed.
• Take ownership of key initiatives, helping the SVP and the Sales Executive team reach their highest potential.

Office Manager (for London office) responsibilities:

• Maintain general office functions, including office supplies
• Support the UK technology needs, including new starter information and equipment
• Oversee staff meeting organization (meeting reminders, food, staff reports and materials).
• Liaise with managed office staff to facilitate good service
• Act as a liaison with the building management on any suite needs (e.g. carpet cleaning, light fixture replacement, office temperature, etc.).
• Responsible for office vendor relationships (e.g. copier, printer, phones).
• Responsible for office celebrations (birthdays, etc.).
• Assist with additional general office tasks as needed.

What do you need to be successful?

• Minimum of 4 years experience in supporting at the VP/C-Level, with Sales organization experience preferred.
• Ability to demonstrate expert professionalism, discretion, and confidentiality
• Ability to interact with individuals at all levels of the organization.
• Bias to action
• Strong collaboration and superb listening skills
• Expert prioritization, attention to detail, and communication skills

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

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