About the opportunity

As a Sales Development Representative joining our North America sales team, you’ll have a direct impact on the growth of the company by managing our lead pipeline and identifying leads and sales opportunities with an emphasis on driving outbound activities. In addition, you will refine our sales prospecting techniques.

What to expect?

• You effectively maintain the active engagement with our existing leads through an adaptable and personalized approach
• Partner with, and help to build the pipelines of Enterprise and Strategic Account Executives who will assist in developing and sharpening your skills through consistent feedback
• Documenting various details including use case, stakeholders, vendor decision process, next steps
• Prioritizing opportunities and applying appropriate internal resources
• Use and keep Salesforce.com up-to-date for lead management and sales forecasting
• Ensure a timely follow-up with all prospects
• Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executives

What you need to be successful?

• College / University Degree educated
• 1-2 years of work experience preferred; and previous SDR experience is highly advantageous
• Excellent oral and written communication skills
• Seeks to understand the customer’s needs, objectives and challenges
• Active listener and good note taker
• Ability to proactively qualify customer needs
• Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
• Ability to build rapport with prospects, colleagues and other stakeholders
• Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
• Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
• Detail oriented and data driven
• Ability to work with standard software such as Salesforce, and others.
• Technical understanding and keen interest for technology
• Customer-first mindset, where you and company wins by helping our customers to be successful

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business.

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $70,000 - $72,500

[This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards, where applicable, in accordance with the terms of Contentful’s variable compensation plans.]

#LI-SD2 #LI-ONSITE