OVERVIEW

Caper is one of the critical pillars of Instacart’s new Connected Store technology. Caper offers smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience.

ABOUT THE JOB

You will be joining a dynamic team consisting of manual and automation test engineers working on cutting-edge technology. You will be instrumental in leading a team of QAE and automation engineers to drive quality across our software products which are heavily tied into hardware. You are extremely detail-oriented with experience building great software products and improving efficiency. You will establish best practices and standards throughout our QA organization. You will closely collaborate, actively participate, and have a voice on our team to ensure our products are delivered with the highest quality possible.

Responsibilities:

• Lead a team of internal and external QA engineers towards individual and engineering excellence.
• Design and lead large projects on your team and execute on the more complex parts yourself.
• Actively contribute to the daily test efforts: manual and assist in automation.
• Strategize testing and build a test-driven engineering culture that focuses and drives improvements in quality.
• Advocate for higher code quality, test coverage and production excellence while identifying and proposing solutions for risk areas.
• Proactively identify and mitigate risks.
• Partner with the Automation team to leverage automation for better reliability and scalability.
• Have deep technical knowledge of our product features and integration while understanding all the implications of performance, scalability, and robustness.
• Work closely with engineering, product management, cross-department partner teams within an Agile environment using JIRA as our backbone for collaboration.
• Identify, track, and report KPIs and trends.
• You will evolve or build processes and tooling that enhance QA productivity within the team and beyond.
• Be a strong voice of reason exercising clear judgment making data-informed decisions in order to improve and maintain the utmost quality within our products.
• Drive release management activities.
• Daily “bug hunting” – always on the lookout for defects, usability improvements, cosmetic “eye sores”, etc. and properly track them for resolution.

Necessary Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.
• 5+ years of industry experience in Software QA.
• 3+ years of experience leading teams.
• Demonstrate expertise in QA project management and test strategy.
• Ability to effectively evaluate tradeoffs and proactively unblock the team.
• Proficient with Mobile and Web Applications testing.
• Proficient with testing Android OS.
• Proficient with test planning, creating and executing test cases, stress and longevity testing, performance and load testing.
• Proficient with analytic tools: Datadog (or similar)
• Experience programming with Java, Python, shell and/or C++.
• Proficient working with MongoDB and MySQL.
• Proficient interacting with RESTful API and skilled in Rest Assured, Postman (or similar)
• Experience with Gitlab or Github..
• Experience with AWS and microservices.
• Excellent communication and collaboration skills, used to drive an engineering culture of continuous improvement and ownership of quality
• Ability to multi-task on multiple products and projects.
• Strong analytical skills, self-motivation, attention to detail and leadership ability.
• Highly effective communication, both verbal and written.
• Must be able to work on-site in a hybrid environment.

Preferred Qualifications

• Experience testing hardware products.
• Experience with POS systems including payment terminals, barcode scanners, etc.
• Exposure to automation tooling such as Appium, Espresso, Selenium (or similar)
• Experience with Networking.
• Experience with JIRA and TestRail.
• Experience with AI and ML test principles and strategies is a plus.

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