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Senior Product Manager, Partner Platform



Posted on Saturday, November 18, 2023

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.


About the Role

We are seeking a Platform Product Manager who will own the vision for our Partner / Portal Platform Tools (internally called IPP). This individual will be responsible for setting the strategy for this space (who our audiences are - i.e. Retailers / Health Partners / Businesses / etc., what functionality is needed for each, how to successfully measure and drive success across the tooling).

About the Team

The Portal Platform & Onboarding team ladders up to Instacart’s Platform pillar. The Platform pillar’s mission is to create a reliable and efficient set of foundational services that enable accurate transactions, inclusive payments, loyalty programs, rewards and fraud prevention, through shared services and tooling.

About the Job

You will lead a cross-functional team of internal stakeholders (including ENG, Design, Research, Data Science, PMM, etc.) as well as be closely integrated with external partners (i.e. Retailers, 3P vendors, etc.).You will be solving exciting and challenging problems of identifying the right components to build that will allow internal and external teams to self-sufficiently drive the most growth. You'll drive product definition, strategy, and long-term vision for initiatives across audiences of our marketplace, enabling brands to reach consumers through innovative experiencesYou’ll identify the biggest problems to solve and drive new feature development from start to finishCommunicate product plans, benefits and results to all audiences - within teams, company, to users, press etc.

About You

  • 8+ Years of PM experience
  • 3+ experience with Retailers and/or Away Teams
  • 5+ years experience as a Platform PM (and a passion for Platform thinking)
  • Demonstrated ability to solve complex problems by creating customer-first solutions and thinking from first principles
  • Ability to hit the ground running in a dynamic / fast-paced environment, winning over internal and external parties alike (by truly understanding their needs and designing solutions that meet those needs)
  • Experience driving cross-team alignment and identifying dependencies / working with partner teams when dependencies are identified
  • Comfortable driving tooling impact
  • Comfortable creating and presenting to the Executive Team (internally at Instacart)

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

$216,000$240,000 USD
$207,000$230,000 USD
$199,000$221,000 USD
All other states
$179,000$199,000 USD