Insights Manager
Instacart
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
- In this role, you will leverage data to produce actionable insight around clients’ performance on Instacart to:
- Help them drive category and brand conversion
- Help them build a profile of the ecomm consumer for their brands
- Help Instacart’s sales team drive more advertising investment
- Become a ‘trusted advisor’ on how to win in ecommerce!
About the Job
- Lead insights for a group of CPG clients within a category and work cross-functionally with multiple sales and account management teams to:
- Identify the key business drivers for our brand partners, quantify their impact on the business, deliver business insights, and make actionable recommendations to grow the business
- Integrate consumer and customer insight to better inform targeted strategies, plans, and decisions
- Able to work both independently and collaboratively with cross-functional teams as the key day-to-day insights expert for your clients’ analytic needs
- Regularly present to various levels at the client ranging from ecommerce or brand teams up to senior CPG ecomm leadership
- Integrate data from a variety of sources to identify key trends and emerging solutions for the partner and customer
- Apply the full suite of tools and metrics available against business issues including but not limited to:
- Sales, share, distribution, assortment, etc.
- Basket analytics such as cross shop, penetration, affinities, etc.
- Customer analytics such as trial/repeat, conversion, buy rate, etc.
- Go beyond the data and craft compelling storylines to engage our partners
- Lead part of a bigger project that benefits a broad group of clients beyond your immediate day-to-day responsibilities
About You
Minimum Qualifications
- Min 5+ years analytical experience, preference from within the consumer packaged goods industry or e-commerce industry
- Strong analytic / problem solving capabilities
- Leadership skills in identification of and addressing business opportunities
- Ability to draw conclusions from large amounts of data and summarize findings in concise manner which tells a story
- Detail oriented with ability to produce accurate work quickly & efficiently
- Independent worker with self-starter mentality; takes initiative
- Strong at project management
- Skills to training clients on Instacart tools and/or concepts
- Ability to comprehend and sell concepts within the context of being an advisor / partner to our cpg clients
- Strong syndicated and/or panel data knowledge
- Strong experience with Excel and/or Google Suite
- Basic knowledge of SQL required, with willingness to learn
- Ability to learn and apply different software applications
- Minimum Bachelor's degree
Preferred Qualifications
- Preference to candidates in New York City, Chicago, or Toronto areas
- Experience working with Tableau and/or Mode dashboards
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.