About MoeGo 🐾

MoeGo is on a mission to transform the future of pet care business, from small-business groomers to franchise doggie hotels. The dedicated entrepreneurs behind these businesses keep our beloved pets happy and healthy—the majority of them are first-time business owners, and more than 80% are women. They deserve comprehensive technology solutions that keep their businesses operating smoothly end-to-end, so they can focus on healthy pets and happy pet parents.

Join us to help these “pet-repreneurs” build and grow thriving businesses—every conversation with a customer and every feature goes toward this larger purpose. From automated booking to payments and communication tools, MoeGo eliminates the administrative stress of running a pet care business. If you’re looking for a career that combines innovation with heart, MoeGo is the place where technology meets tail wags. Join us in shaping the future of pet care, one happy groomer, one joyful pet, and one loving owner at a time.

About the Role

As an HR Business Partner at MoeGo, you’ll play a critical role in driving our people strategy and enabling business success through strong partnerships with leaders and teams. You'll serve as a trusted advisor, helping shape a high-performance culture rooted in our values and people-first philosophy. Your work will directly impact employee experience, talent outcomes, and organizational growth.

Key Responsibilities

Strategic HR Partnership:

• Serve as a strategic advisor to managers on people-related matters, including workforce planning, team structure, performance management and employee engagement.
• Align HR initiatives with business objectives to drive performance and employee success.

Employee Relations & Engagement:

• Act as a trusted resource for employees, addressing concerns and fostering a positive workplace culture.
• Handle employee relations matters, investigations, and conflict resolution while ensuring compliance with company policies and employment laws.
• Implement and support engagement initiatives that enhance employee satisfaction and retention.

Talent & Performance Management:

• Support performance management processes, including goal setting, feedback, and career development discussions.

HR Compliance & Policies:

• Ensure compliance with federal, state, and local labor laws and regulations.
• Update and enforce HR policies and procedures to maintain a fair and compliant workplace.
• Partner with legal and HR teams on employment law matters as needed.

Compensation & Benefits Support:

• Provide guidance on compensation frameworks, pay equity, and benefits to ensure competitive and equitable practices.
• Assist in compensation benchmarking and annual salary review processes.

HR Metrics & Reporting:

• Analyze HR data and trends to provide insights and recommendations for business leaders.
• Support HR initiatives through reporting on key metrics such as turnover, engagement, and DEI efforts.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of progressive HR experience, including at least 2 years in a business partner or generalist role, ideally in a high-growth or startup environment.
• Strong knowledge of HR best practices, employment law, and employee relations, with experience supporting multi-state compliance.
• Exceptional interpersonal, communication, and problem-solving skills, with the ability to influence and build trust across all levels.
• Proficiency in HRIS systems, strong organizational skills, and the ability to handle confidential information with professionalism and discretion.

Preferred Qualifications

• Strong foundation in talent acquisition, workforce planning, or organizational development.
• Experience supporting distributed or remote teams across multiple states.
• Excellent written and verbal communication.

MoeGo offers a competitive compensation package (base salary, performance bonus, and benefits). This includes flexible benefit plans to employees and their family members at no cost to the employees and 401(K) matching.

MoeGo is committed to creating a diverse and inclusive work environment, and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.