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Marketing Operations Manager

Oyster

Oyster

Marketing & Communications, Operations
Remote
Posted on Oct 15, 2024

✨ One platform, a whole world of opportunity

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
👩‍💻Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $286 million to date, with a current valuation of $1.2 billion!
💚 B Corp status achieved in 2023

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

👩‍💻 The Role


Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +2 / -2 UTC.

We're looking for a proactive Marketing Operations Manager to join our Marketing Operations team that sits within our global Revenue Operations function. This individual contributor role is crucial in spearheading our marketing and sales efforts through efficient campaign management, data analysis, and cross-functional collaboration. The ideal candidate will thrive in a fast-paced environment, using their analytical skills to drive performance and ensure the successful execution of marketing initiatives.

Key Responsibilities

  • Execute multi-channel marketing and sales campaigns, ensuring alignment with business objectives.
  • Manage and optimize CRM lists and campaigns in HubSpot and Salesforce for maximum impact.
  • Create insightful reports and dashboards for performance tracking and actionable insights.
  • Collaborate with marketing, sales, and product teams to align initiatives and share best practices.
  • Ensure data integrity and compliance with privacy regulations, including GDPR.
  • Implement and maintain marketing automation workflows to streamline processes and enhance efficiency.
  • Support lead scoring and nurturing processes to improve conversion rates.
  • Identify and analyze trends in campaign performance, providing recommendations for improvement.

Core Requirements

  • 3+ years of experience in Marketing or Sales Operations, with a proven track record of success.
  • Familiarity with HubSpot, Salesforce, and marketing automation tools to drive campaign effectiveness.
  • Strong data analysis and visualization skills, enabling informed decision-making.
  • Excellent attention to detail and organizational abilities, ensuring high-quality output.
  • Team player with strong written and verbal communication skills, fostering collaboration across teams.
  • Experience with email marketing and campaign optimization strategies for enhanced engagement.
  • Understanding of GDPR and data privacy regulations to maintain compliance.
  • Ability to manage multiple projects and prioritize effectively in a dynamic environment.
  • Continuous learner, adaptable to new technologies and methodologies to stay ahead in the field.
  • [BONUS] Familiarity with SQL for data manipulation and reporting to enhance analytical capabilities.
  • [BONUS] Familiarity with A/B testing and conversion rate optimization techniques to improve campaign effectiveness.
  • [BONUS] Bachelor's degree in Marketing, Business, or a related field.

You'll also need

  • A reliable home internet connection (or be able to get one)
  • Fluent English language skills

🦪 How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌 How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

  • Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
  • Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
  • Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
  • Wellbeing allowance: Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
  • Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
  • WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time!

✨ The best jobs should be available to everyone

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline.