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MLRO & Compliance Lead



London, UK
Posted on Saturday, February 3, 2024
At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Remote
We’re looking for a senior compliance professional to lead our compliance team in the UK and Europe. This individual will act as Money Laundering Reporting Officer (MLRO) for the UK and be part of Plaid’s UK Board of Directors, and be the Compliance Lead for the EU in support of the Director of Compliance and Risk in the Netherlands. You’ll help us mature and scale our UK and European compliance program, and will be responsible for building a fit-for-purpose compliance strategy, and for overseeing the effectiveness of Plaid’s UK and European systems and controls. You’ll have responsibility for Plaid’s compliance with all applicable requirements under UK, Dutch, and European legislation. You’ll serve a lead role in a team that ensures Plaid remains at all times in good regulatory standing in the UK and the Netherlands.
The ideal candidate should have experience working in a regulated Fintech environment, with a deep understanding of requirements applicable to Plaid’s business under the Payment Services Regulations, Electronic Money Regulations, and AML/CTF regulations in the UK and Europe. This candidate should have a proven record of building a compliance program that takes into consideration a risk-based approach and Plaid’s special regulatory position. Plaid’s UK and European businesses are developing products on the cutting edge of payments and open banking activity, and we’ll be counting on you to help ensure we’ve got appropriate systems and controls in place.
We’re looking for the sort of person who is as comfortable presenting to senior leaders as they are rolling up their sleeves and diving into the details of individual processes and customers. If you’re interested in a forward-thinking role within an ambitious and dynamic company, and pride yourself on seeing around corners and connecting dots, we’d love to talk to you!


  • Managing and enhancing a second line Compliance and AML/CTF function at a dynamic company, while supporting ongoing operations.
  • Being a leader within the team. You recognize that leading with humility and influence rather than authority is typically more effective.
  • Building a compliance function that can support new license applications, maintain existing licenses, and support operations under future regulatory obligations or licenses
  • Leading and improving all elements of a Compliance program, including: creating Board of Directors, partner, and regulatory reporting; performing monitoring and testing activities; maintaining and drafting policies and procedures; overseeing staff compliance training; advising on product development; and advising on the effectiveness of existing systems and controls and Plaid’s risk and compliance standing
  • Overseeing all activity relating to anti-money laundering, such as carrying out investigations and suspicious activity reporting.
  • Overseeing Plaid’s UK and European business from a 2LoD position.
  • Being the point of contact for regulators; law enforcement; external auditors; and Compliance vendors.


  • Experience as a MLRO, Head of Compliance, or Deputy at a PSD2 regulated organization, preferably with experience in both regions (UK and NL or other EU member state)
  • Deep subject matter expertise in regulatory compliance and financial crime risks, while understanding Plaid’s regulatory position as TPP and the associated risks.
  • Experience balancing cross-functional stakeholders pushing in different directions. This role will reward entrepreneurial and creative problem solvers who approach challenges with curiosity and a solutions-oriented mindset.
  • Ability to manage people, earn their confidence, optimize their productivity, and nurture their career growth
  • Experience managing relationships with regulators and auditors, and filing regulatory reports
  • The ability to juggle multiple deadlines in a fast-paced environment
  • Strong analytical, organizational, and communication skills with deep attention to detail
  • A good sense of humor and a “roll up your sleeves” attitude
  • ICA, CAMS or other relevant professional qualifications
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
Please review our Candidate Privacy Notice here.