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Support Agent

Rappi

Rappi

This job is no longer accepting applications

See open jobs at Rappi.
Customer Service
Multiple locations
Posted on Saturday, January 27, 2024

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender, race, sexual orientation, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

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As part of Rappi, you will be responsible for:

Se busca que el Agent Support - Fulltime este en la capacidad de realizar las siguiente tareas:
- Atender consultas y problemas de los usuarios a través de diferentes canales de comunicación.
- Proporcionar orientación detallada sobre la plataforma Rappi y sus servicios.
- Recopilar y reportar comentarios para mejorar continuamente la calidad del servicio.
- Atender múltiples consultas a través de chat, teléfono y correo electrónico.
- Mantener un alto nivel de precisión y rapidez en la resolución de problemas.

Good and now, what are the requirements for me to be part of this neon universe?

- Tecnico, tecnologo o profesional en áreas administrativas o afines
- Estudiantes de 8vo semestre
- Experiencia en servicio al cliente, tecnología o áreas relacionadas.

- Excelentes habilidades de comunicación verbal y escrita.
- Capacidad para resolver problemas de manera proactiva y eficiente.
- Habilidad para trabajar en un entorno dinámico y rápido.
- Capacidad para aprender rápidamente nuevas tecnologías y actualizaciones de la plataforma.
- Habilidad para manejar múltiples tareas simultáneamente.
- Comunicación efectiva en situaciones de alta demanda.

Worker type:

Contractor

Company:

Rappi Technology Colombia

For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q

We are waiting for you with great anxiety and sparkle in our eyes to deliver magic together! #Rappi 🧡

This job is no longer accepting applications

See open jobs at Rappi.