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Data Analyst

Saas Labs

Saas Labs

IT, Data Science
Bengaluru, Karnataka, India
Posted on Tuesday, March 19, 2024

As the Data Analyst, you would be responsible for delivering accurate, timely, and business-relevant analysis for key stakeholders. The ideal candidate for this role possesses strong quantitative skills. Candidates with past experience working on a modern data stack including a warehouse and data modeling & visualization tools would be preferred.


  • 3+ years of prior data / business analytics experience
  • Bachelor's Degree in engineering, data science, statistics, economics or a similar fields.
  • Expertise in building reports and dashboards leveraging data visualization tools.
  • Excellent SQL skills and expertise in Microsoft Excel.

Key Responsibilities:

  • Understand business needs and objectives and develop processes for effective data analysis and reporting.
  • Select, configure and implement analytics solutions and build systems to transform raw data into desired outputs for business teams.
  • Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decision.
  • Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables.
  • Ensure data accuracy and consistent reporting by designing and creating optimal processes; recognize any data gaps/discrepancies that require immediate attention.
  • Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.
  • Monitor data availability across internal tools and platforms and develop and execute processes for monitoring data quality.
  • Partner with stakeholders at all levels to establish current and ongoing data support and reporting needs.


  • Strong problem-solving, quantitative and analytical abilities
  • Advanced proficiency in BigQuery, SQL, Excel, and Google Sheets .
  • Advanced proficiency in data visualization tools (Looker, Tableau, Metabase).
  • Knowledge of Data Engineering preferred.
  • Comfortable with warehouse, transformation layer tools such as dbt, ETL and Reverse ETL.
  • Proficiency in tools including Amplitude, Tableau, Salesforce, Google Analytics etc.
  • Ability to lead a team, take ownership from conceptualization to execution.

Benefits and Perks:

  • Opportunity to work and collaborate with a truly global team spread across 6 countries.
  • Competitive 401k, PTO and Healthcare.
  • Support North American & South American Territories.

About SaaS Labs:

SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics).
SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).

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