• Define and Implement GTM Strategy: Drive the go-to-market strategy, including customer journey mapping, segmentation, capacity and quota planning, territory modeling, and variable compensation planning.
• Develop Scalable Sales Processes: Work with relevant stakeholders to build scalable inbound and outbound sales processes.
• Analyze and Report: Ensure data hygiene, analyze pipeline and performance data, generate actionable insights, and maintain standardized reports and dashboards.
• Enhance Sales Tools: Build and enhance features on sales tools and databases to boost productivity and efficiency of the sales teams.
• Collaborate Cross-Functionally: Advocate for the sales function in cross-functional discussions, ensuring adherence to sales processes and systems.
• Monitor Sales Performance: Set up processes for proactive sales performance monitoring and ensure compliance with operational metrics.

• Experience: 4+ years in sales operations, with a minimum of 2 years in the SaaS domain
• Sales Acumen: Deep understanding of sales concepts such as capacity planning, funnel management, segmentation, pipeline management, forecasting, account and territory distribution, and variable compensation
• Project Management: Proven ability to drive projects end-to-end in a structured manner
• Analytical Skills: Proficiency in data modeling (MS Excel) and comfort with large datasets
• Problem-Solving: Strong structured thinking, problem-solving, and communication skills
• Tools Expertise: In-depth understanding of CRMs like Salesforce (including automation and workflows) and working knowledge of tools like HubSpot, Salesloft, Outreach, and LinkedIn Sales Navigator
• Technical Skills: Knowledge of database languages, warehouses, and BI tools such as SQL, BigQuery, and Tableau (preferred)
• Certifications: Salesforce Certified Administrator (preferred)

Why Join SaaS Labs?

As part of our team, you'll enjoy cross-functional exposure, collaborating with sales, finance, product, and engineering teams for comprehensive business insights. You'll have significant ownership in shaping the sales team, learning from SaaS experts, and working with a diverse team across six countries.

We offer flexible work hours for better work-life balance and continuous learning through hackathons and boot camps. SaaS Labs is a rapidly growing global SaaS company, powering sales and support teams of over 6,000 businesses with a focus on automation, productivity, and collaboration. Backed by leading investors such as Sequoia, Base10 Partners, and Eight Roads, our portfolio includes innovative products like JustCall, Helpwise, and Dialworks.

Join us to drive innovation and growth in the SaaS industry and make a significant impact on your career!