Senior Content Writer
Saas Labs
Marketing & Communications
Bengaluru, Karnataka, India
Posted on Mar 14, 2025
Who we are:
SaaS Labs is a global SaaS company automating high-volume prospect and customer communications for sales and support teams at over 7000 growing businesses. One of the fastest growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), EasyCalendar (Scheduling Software), CallPage (Callback Automation), and CallRoot (Call Tracking and Analytics).
SaaS Labs is a diverse international team with over 300 passionate problem solvers. With innovation, experimentation and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).
About the role:
JustCall is looking for an experienced content writer to join our team. This person will be responsible for creating high-quality long-form and short-form content across formats. They should also be able to review content independently.
What you'll do:
- Create long form content, such as blogs and articles, as well as short-form content such as emails and campaign content.
- Work on various content formats and channels, including webinars and video.
- Coordinate and collaborate video production team to create reels and other repurposed content.
- Remix the content for distribution across multiple channels.
- Make smart bets on new ideas, formats, and distribution channels that could further expand our reach.
- Work with designers and freelancers to help our content visions come to life.
- Edit and proofread content for accuracy, grammar, and style.
- Monitor and analyze content performance for leading and lagging indicators using tools such as GA, GSC, Semrush, etc.
- As part of the Marketing team, you will work closely with our Director of Content, Director of Demand Generation, SEO team, Product team, CEO’s office, designers and freelancers, and other team members as needed.
Qualifications:
- Bachelor's degree in Journalism, Communications, Marketing, Literature, or a related field.
- 4-6 years of experience in content creation, content marketing, and writing.
- Should have excellent writing, editing, and proofreading skills.
Skills:
- You love writing and storytelling.
- Strong project management skills and attention to detail.
- You also follow popular culture and understand US/Global cultural references.
- You understand our target audience - sales and customer support - and know how to make our content engaging and insightful for them.
Benefits and perks:
- Opportunity to work with a truly global team spread across six countries (including Europe and North America)
- An inclusive workspace with open communication and no unhealthy competition
- Flexible working hours
- Company events and offsites
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