The Company Behind the Products

Every business talks about “better customer conversations.” SaaS Labs builds products that actually make them happen.

From JustCall to CallPage to ServiceAgent.ai, we help thousands of businesses communicate better.

Here's where we are: With 300+ people across India, the US, and beyond, we’re at an inflection point as AI reshapes business communication.

What it's like to work here? Total ownership. We’re a team that moves with purpose, builds with ambition, and loves seeing our work make real impact.

And, if you're already nodding along, let's start the conversation.

The Flagship Product

With JustCall we’re leading the innovation on how sales and service teams connect with their customers— using AI — across calls, texts, emails, WhatsApp, and whatever comes next!It’s a multichannel communication system that helps 7000+ of our customers serve theirs better- with 24/7 AI Agents, on-point integrations, and other forward-looking features.

About the Role

We are looking for an experienced and strategic Enablement Leader to build and scale a high-impact enablement function that empowers our GTM teams—Sales, Marketing, Customer Success, and Growth—to perform at their best. This is a foundational role with ownership over shaping how enablement is designed, delivered, and scaled across the organization.

In this role, you will own continuous learning programs, sales playbooks, and process documentation while creating a structured, centralized enablement ecosystem that supports both PLG and SLG motions. You will work closely with GTM leaders and cross-functional teams to ensure consistent execution, faster ramp times, and aligned selling behavior. As the company scales, this role will evolve into a key leadership pillar within our GTM engine, driving long-term impact and operational excellence.

This role is based in Noida/Bangalore, and we work in-office 4 days a week, as close collaboration and real-time alignment are essential to building a strong and scalable enablement function.

What We’ll Count on You For

• Build and scale a structured, high-quality GTM onboarding and enablement function across Sales, Marketing, CS, and Growth.

• Design and deliver onboarding programs, playbooks, certifications, and continuous training that improve ramp time, quota attainment, and rep confidence.

• Create clear, documented processes by converting tribal knowledge into centralized, easy-to-access enablement content and assets.

• Own enablement infrastructure and tools (e.g., LMS like TalentLMS) to support long-term scalability of the function.

• Partner closely with Sales, Product, Marketing, CS, and RevOps to align messaging, workflows, and enablement outcomes.

• Implement feedback loops and define success metrics such as adoption, ramp speed, and performance uplift.

• Reinforce consistent selling behavior using proven sales methodologies (e.g., MEDDIC, Sandler).

• Lay the foundation for a future Enablement & Training organization, with the role evolving into senior enablement leadership.

What’ll Make You a Great Match

• 7–10 years of experience in Sales Enablement, Revenue Enablement, or GTM Operations within high-growth B2B SaaS companies

• Proven track record of building and scaling enablement functions from 0–1

• Experience designing onboarding, training, certification, and process documentation programs

• Strong cross-functional exposure across Sales, Customer Success, and Marketing teams

• Experience supporting both PLG and SLG motions

• Ability to tie enablement outcomes to business metrics like ramp time, attainment, and productivity

• Proficient in HubSpot Marketing Hub, Sales Hub, and HubSpot Academy

Because Life’s Too Short For Boring Jobs

• Take time off when you need it. We trust you to manage your energy and schedule responsibly.

• We don’t track hours, just impact. Work when you’re most productive, as long as you show up for your team.

• Competitive pay that reflects your skills, experience, and the value you bring.

• Once a year, we also trade Zoom calls for real hugs and high-fives, gathering somewhere nice and sunnyt to connect, recharge, and celebrate.

• Comprehensive physical and mental health coverage for you, your partner, and your family, because care shouldn’t come with fine print.

SaaS Labs takes pride in being an equal opportunity employer. We believe diverse teams build better products, which is why we're committed to taking hiring or any employment decision regardless of race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity, sexual orientation, or any other characteristic.