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Account Manager

WeTravel

WeTravel

This job is no longer accepting applications

See open jobs at WeTravel.
Sales & Business Development
United States
Posted on Thursday, January 18, 2024

Like the idea of a WFH / Remote work model?

Excited to work within an International team?

Want to be part of a rapidly scaling company?


YOUR JOURNEY STARTS HERE...


OUR VALUES

This position presents the opportunity to work in a business-critical role in a rapidly growing company. You will also uphold our four core values:
  • Be the solution - take ownership, drive collaboration
  • Be resourceful - strive for new wins every day
  • Be honest - default to transparency
  • Be respectful - treat others like you want to be treated
We encourage applicants from diverse backgrounds and underrepresented groups and would invite you to apply. A diverse workforce is a highly productive one, so why not take a chance, send us your application even if you don't meet all our requirements, we may surprise you!

“Culture add” is so much better than "culture fit" and welcome applications from all groups, irrespective of your, age, disability, gender reassignment, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, veteran status and sexual orientation.

We celebrate our diversity.

Department
Sales
Employment Type
Full Time
Location
USA
Workplace type
Fully remote
Compensation
$60,000 - $65,000 / year
Reporting To
keri

This role's hiring manager:
Keri Pfeiffer

Key Responsibilities

WeTravel’s Account Management responsibilities include developing strong relationships with new & existing customers, answering client queries, and cross-selling additional products to our users. In this role, you will work closely with cross-functional internal teams (including Sales, Customer Service and sometimes Product Development departments) to improve the entire customer experience.

You will be engaging with clients of all sizes on a daily basis so a friendly approach & love of travel will also help you succeed with keeping our clients satisfied & engaged with our products and services in the long-run.

Skills Knowledge and Expertise

  • Fluent in English (please mention in your resume if you are fluent in any other language)
  • Satisfactory problem-solving skills to help resolve customer complaints or needs
  • Excellent verbal and written communication skills to communicate product ideas to clients
  • Strong customer service and interpersonal skills for dealing with different types of customers and clients
  • Time management and multitasking skills in order to handle multiple tasks and clients at once.
Nice to Have:
  • Minor SaaS sales experience or experience with up-selling products;
  • Up-to-date understanding of the travel industry’s consumer behavior;

  • Knowledge of Hubspot CRM or other CRM platforms.

Benefits

  • Attractive compensation
  • Unlimited Paid Time Off!
  • Access to company Healthcare including Dental and Vision
  • Annual team off site.
  • 2 week cross-functional onboarding training program for all new colleagues.
  • The latest Apple tech you need to be successful.
  • A'Dam Program for you to visit us in Amsterdam for 2-4 weeks every year. Fully expensed.
  • For candidates resident outside the location where the role is advertised, salaries are weighted according to local factors and considerations based on where you reside.

    Please note: For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification process.

About WeTravel

Founded in 2016, WeTravel provides a complete booking and payments platform for multi-day and group travel companies of all sizes. We give your clients an easy booking experience while also helping you manage financials, payments to partners or your bank, registration information, and client communication all in one place.

Headquartered in San Francisco, with our secondary hub in Amsterdam, our team is driven to continuously improve our technology; ensuring that our clients always have the best possible solutions at their fingertips.

This job is no longer accepting applications

See open jobs at WeTravel.