Infrastructure Delivery Manager
DriveWealth
DriveWealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices.
Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.
We seek enthusiastic professionals to contribute diverse perspectives and experiences to our Brokerage-as-a-Service platform. Our culture blends the pace and opportunity of a tech start-up with the impact, stability, and significance of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. We value diversity and inclusion, celebrating the unique differences of our employees as we scale and grow together. We’re guided by operating principles grounded in accountability, teamwork, integrity, and solutions built to scale. Join us!
About the Role
As the Infrastructure Operations Manager at DriveWealth, you will oversee the operational health, vendor relationships, and technical delivery for our network, data center, and cloud infrastructure. As the liaison between DriveWealth, external vendors, and internal teams, you will ensure operational excellence, maintain infrastructure reliability, and support the technical programs that power our global trading ecosystem.
This role blends technical program management, vendor oversight, and infrastructure operations to ensure uptime, scalability, and seamless execution across multiple initiatives.
What You'll Do
- Own vendor relationships for co-location facilities, network infrastructure, and managed services—defining scopes, negotiating SLAs, and ensuring high-quality, on-time delivery.
- Manage infrastructure operations across on-premise data centers, co-location facilities, and AWS cloud environments to ensure 24/7 reliability and performance.
- Act as the primary liaison between DriveWealth engineering, operations, and external vendors, facilitating communication, alignment, and execution across stakeholders.
- Oversee network operations, including WAN, LAN, and hybrid cloud, ensuring best practices and compliance with security policies.
- Track and manage program timelines, deliverables, and budgets, ensuring clear communication of risks, dependencies, and progress to technical and non-technical stakeholders.
- Support Agile/Scrum practices by running stand-ups, managing Jira boards, and aligning deliverables with engineering and product priorities.
- Collaborate with engineering teams on AWS-based integrations and network transformations, including new site builds and infrastructure modernization projects.
- Coordinate incident response and escalation for infrastructure-related issues, driving root cause analysis and preventive measures.
- Champion operational excellence by maintaining documentation, enforcing change management procedures, and identifying opportunities for automation and efficiency.
What You’ll Need
- 7+ years of experience in infrastructure operations, network engineering, or technical program management, ideally within fintech, trading, or high-availability environments.
- Strong understanding of L2 / L3 networking technologies: WAN (extranets, SDWAN, MPLS, L2 connectivity, GRE), VPNs, VLANs, and related protocols (BGP, multicast, IPSec, etc.)
- Strong understanding of AWS networking technologies: VPCs, Subnets, Routing, Direct Connect, and VPC Endpoints.
- Experience managing vendor relationships and overseeing third-party delivery for infrastructure, networking, and cloud projects.
- Proficiency in AWS infrastructure services (VPC, EC2, RDS, IAM) and hybrid cloud/on-premise environments.
- Familiarity with networking hardware (e.g., Palo Alto, Cisco, Arista) and network monitoring/troubleshooting tools.
- Familiarity with containerization concepts and working in an environment that leverages Kubernetes and other container orchestration platforms
- Demonstrated ability to manage complex programs with multiple dependencies, stakeholders, and deliverables in an Agile/Scrum environment; CSM or SAFe certifications a plus.
- Strong organizational, communication, and collaboration skills—able to bridge technical and business priorities.
- Strong Experience with Jira, Confluence, and project tracking tools to manage workflows and reporting. JQL and Jira Plan/Timelines experience is a plus.
- Bachelor’s degree in a technical field or equivalent practical experience.
Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor or take over sponsorship of an employment Visa at this time
Compensation
Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.
Please note: this role is expected to come into our office on a cadence set by the Hiring Manager/Team.
Benefits
- Competitive medical, dental, and vision insurance options
- Mental health resources
- Generous paid time off with observed holidays (varies per country)
- Paid parental leave for biological and adoptive parents
- Up to $2,500 or local equivalent each year to invest in continued education and personal development
- Up to $900 each year or local equivalent for fitness and wellness reimbursement
- Company-provided phone (varies by country)
- For HQ in-office employees, a daily lunch stipend, unlimited snacks, and engaging office space in the Financial District
- Pre-tax commuter benefits (US only)
- Employer 401K match (US only)
Benefit offerings vary based on country and are subject to change.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
TO ALL AGENCIES: Please, no phone calls or emails to any employee of DriveWealth outside of the Talent organization. DriveWealth’s policy is to only accept resumes from agencies via Greenhouse (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of DriveWealth. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.