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Technical Program Manager



IT, Operations
San Francisco, CA, USA · New York, NY, USA · United States
Posted on Saturday, March 9, 2024

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

The mission of the Engineering TPM team is to drive Figma’s most important cross-company engineering efforts, and we are looking for a Technical Program Manager to partner with our Tech org. The TPM team will take on oversight of the most important efforts that require coordinated technical execution across the Org in order to succeed. For 2024, our areas of focus are infrastructure and product performance, reliability, quality & developer velocity. These efforts will involve prioritization, decision making, tracking execution & driving operational excellence in those areas. Process engineering will be a key part of this leadership role. We’re looking for someone that is passionate about people, technology, and program management.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

  • Drive complex programs and projects, involving wide varieties of technical and non-technical stakeholders, across product areas at Figma. This includes managing project priorities, schedules, ensuring projects are properly scoped and resourced, identifying risks, partnering closely with cross-functional collaborators, and clearly communicating progress and outcomes to stakeholders from IC to leadership altitudes.
  • Have extensive influence in defining processes that enable greater collaboration within and across our product, engineering, and cross-functional organizations like marketing, sales, and support. This could be anything from tooling and documentation hygiene for product teams, to team-wide rituals and culture.
  • Be a critical voice in the development of a best-in-class product and engineering operations culture.
  • Run programs that cross engineering team boundaries and involve significant product, business, and coordination complexity. This could include one or more of the following:
    • Solidifying Platform foundations
    • Eng-wide Quality and DevOps improvements and SLA tracking
    • New feature development for product roadmap delivery
    • Driving high-visibility xfn forums and Config Readiness
    • Process Engineering as we mature our SDLC. Portfolio level reporting, Xfn Engineering Planning and OKR tracking

We’d love to hear from you if you have:

  • 4+ years of technical program management and/or product management experience
  • Expertise in organizing and driving complex initiatives like multi-team product launches and multi-quarter platform migrations
  • Experience operating in ambiguity, shepherding product, process, and/or engineering programs from concept to completion
  • Ability to articulate complexity in simple terms, and a knack for incorporating using metrics, end-user feedback, etc. in communications
  • The ability to form close, effective stakeholder relationships and manage competing priorities and incentives
  • Experience producing high-quality, intuitive documentation for internal tools and processes, especially in Notion
  • Experience building and maintaining automated project dashboards (Asana, Mode, Datadog) and integrations

While it’s not required, it’s an added plus if you also have:

  • Strong bias to action, self-motivation and curiosity, with desire to bring people together and deliver high quality results in the constantly evolving growth and excitement of a start-up culture
  • Familiarity with a modern scaled web stack (AWS, Sinatra, React) would be valuable
  • Familiarity with ML and/or mobile development is a plus, but not a requirement

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.

Annual Base Salary Range (SF/NY Hub):
$144,000$308,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.