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Enterprise Solutions Consultant (Tokyo, Japan)



Tokyo, Japan
Posted on Wednesday, March 13, 2024

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

We are looking for an additional member of our growing solutions consultant team to support our enterprise growth within Japan. This role will join our Solutions Consulting team based in Tokyo and will be pivotal to driving Figma’s growth within Japan. You’ll partner with established teams across our sales organization to drive value within our customer base, decreasing their time to value, and helping them sustain long-term impact. You'll build strong relationships across Sales, Product, and Marketing.

What you'll do at Figma:

  • Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
  • Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
  • Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions.
  • Collaborate with Product and Support to find opportunities for enhancing account security through new product features and help influence the product roadmap.
  • Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
  • Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
  • Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
  • Collaborate with amazing Figmates to develop your skills and execute daily. We are looking for fantastic life-long learners who can operate with autonomy.

We’d love to hear from you if you have:

  • 8+ years professional experience with proven ability to problem solve
  • 4+ years of sales engineering or solution consulting experience in a SaaS organization
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
  • Familiarity with the enterprise SaaS ecosystem
  • Has been responsible for positioning technology in a presales scenario and implementing technology post-sales
  • Ability to prioritize competing demands from customers and balance their needs against those of the business
  • Native-level Japanese, High-Business Fluency in English

While it’s not required, it’s an added plus if you also have:

  • Familiarity with developer workflows and frontend frameworks
  • Experience with corporate Identity Management (SAML,SCIM)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.