Your impact

Handshake is hiring a Senior Product Manager, reporting to the Senior Director of Product and playing a pivotal role in the evolution of our fast-growing early talent marketplace.

Handshake is uniquely positioned at students’ transition from college to early career. With the largest network of employers and college and university partners, Handshake is able to smartly bridge the connections of these organizations at scale. You will be a leader driving the next wave of innovation for Handshake’s enterprise marketplace products – the matching and managing of relationships between Higher Education Career Services teams and employers and recruiters expanding candidate pipelines through deeper connections with university partners.

You’ll be part of a close-knit cross-functional team including not just R&D, but also product marketing, support, sales and customer success—together building a truly game-changing marketplace platform. At the same time, you’ll be mindful about making a positive societal impact, creating experiences that progress Handshake toward our mission of democratizing opportunity.

Your role

As a senior product manager, you’ll plan and deliver a roadmap to:

• Build a best-in-class enterprise toolkit: provide education partners with a platform that helps them to drive student outcomes, deepen connection points between employers and schools with smart recommendation, messaging and analytics features
• Drive marketplace value: identify the key areas of value creation across all 3 sides of the network, and align the education product and UX to maximize these
• Plan for scale: evaluate high-leverage areas of the product in service of Handshake’s continued growth to new student populations, partner types and geographic regions

You’ll own the lifecycle end-to-end for your product area, including:

• Product development process: Leading a high performing cross-functional team, partnering with engineering and design partners from research and roadmap planning to sprint-level delivery
• Launch and adoption: Partner closely on go-to-market and implementation, working with marketing, sales and customer success. You never hesitate to roll up your sleeves and tackle something hands-on. It’s never someone else’s problem. You’ll run beta programs and pilots to maximize learning and minimize code investment, getting close to the customer and the details through the process.
• Cross-Handshake partnership: Work with stakeholders across the education business and the other sides of the Handshake ecosystem (Employer and Student) to bring our partners along as we innovate quickly
• Goals, metrics and tracking: Create a robust and clear thread of data from strategy through development through in-market iteration.

Your experience

• Strong foundation in roadmap development and releasing products for complex, multifaceted marketplace businesses or SaaS platforms, ideally in SaaS or B2B2C marketplace like Handshake.
• 5+ years partnering with engineering teams to ship code. Ideally in a many-stakeholder environment with dependencies and collaboration.
• Extensive experience presenting both internally and externally including working with customers, users, and internal cross-functional partners and executives.
• Focused on the customer. You’ve developed compelling products by diving deep into the world of the user, understanding their goals, motivations, words, and actions relating to the problems we solve. You listen and explore, and are able to guide research and customer conversations to yield truly applicable findings. You can separate the needs of the customer and the user and serve both parties.
• You are confident using data, with judgment of its limitations and the minimum information needed to make decisions. You’ve partnered with data scientists for complex investigations, while also pulling data yourself and setting up dashboards for ongoing tracking.
• You’re confident in making complex tradeoffs and educating all stakeholders on those tradeoffs through the process. You can point to times where you haven’t shipped exactly what people have asked for, and yet created high satisfaction for the product.
• Mission-aligned. You have a true passion for and commitment to Handshake’s mission. You show up each day to help schools serve all students no matter who they are or where they come from to find and build a meaningful career.

Bonus areas of expertise

• Development of enterprise products that connect to a marketplace (eg. CRM)
• Background in EdTech, higher ed, HR and/or recruiting
• Technical fluency, either as an engineer or having built complex products with engineers

Compensation range

• $145,000-$195,000