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Senior GTM Systems Analyst

Handshake

Handshake

IT
San Francisco, CA, USA
Posted on Oct 22, 2024

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

Your impact

As a Senior GTM Systems Analyst, you will play a critical role in optimizing the systems and processes that drive our Go-to-Market (GTM) organization. You’ll work closely with cross-functional teams to manage, analyze, and streamline operations across Salesforce, Spiff, and other GTM systems. Your primary focus will be ensuring that the data and systems we rely on are accurate, efficient, and deliver insights that support informed decision-making.

You will also take on operational projects, gather requirements, and manage system implementations that improve our overall efficiency and scalability.

Your role

  • Lead projects related to systems and process improvements, ensuring we have the data we need when we need it.
  • Collaborate with RevOps, Sales, Finance, and other cross-functional teams to gather business requirements and deliver system solutions that drive business performance.
  • Analyze and manage data and policies related to commissions structures, quotas, attainment, product/packaging, and sales metrics.
  • Work hands-on with Salesforce, Spiff, and other GTM systems to build and configure workflows, ensure accurate data flows, and streamline processes.
  • Take ownership of troubleshooting and resolving system issues, particularly around data inconsistencies or workflow errors.
  • Develop and maintain documentation on system configurations, workflows, and processes to ensure team-wide knowledge sharing and future troubleshooting.
  • Manage and optimize the systems that support our GTM organization, ensuring we can execute on key initiatives efficiently.
  • Act as a key point of contact for system-related inquiries and support, ensuring smooth day-to-day operations.
  • Assist in developing policies, procedures, and automated workflows that improve scalability and accuracy.

Your experience

  • 4+ years of experience in a systems analyst, sales operations, or commissions analyst role, preferably within a start-up or similarly fast-paced environment.
  • Strong experience with Salesforce, Spiff, and/or other GTM systems.
  • Proven experience troubleshooting and resolving system issues, including data sync and workflow automation challenges.
  • Excellent data analysis skills, with a proven ability to interpret and manipulate large datasets to inform business decisions.
  • Hands-on experience managing system implementations, process improvements, and workflow automation.
  • Demonstrated ability to lead cross-functional projects and collaborate effectively with multiple teams.
  • Experience developing and maintaining clear and thorough documentation for system workflows and processes.
  • Excellent problem-solving and analytical skills with attention to detail.
  • Proven track record of working on complex systems-related projects and driving improvements that impact business performance.

Compensation range

  • $115,000 - $130,000

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About us

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.

What we offer

At Handshake, we'll give you the tools to feel healthy, happy and secure.

Benefits below apply to employees in full-time positions.

  • 💰 Equity and ownership in a fast-growing company.
  • 🍼 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • 💝 Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • 💻 Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • 📚 Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
  • 💰 Financial coaching through Origin to help you through your financial journey.
  • 🛜 Monthly internet stipend and a brand new MacBook to allow you to do your best work.
  • 🚃 Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
  • 🥗 Free lunch provided twice a week across all offices.
  • 🤝 Referral bonus to reward you when you bring great talent to Handshake.

(US-specific benefits, in addition to the first section)

  • 🏦 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • 🏝 All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
  • 🍼 Family support: We partner with Milk Stork to provide comprehensive 100% employer-sponsored lactation support to traveling parents and guardians. Parental leave coaching and support provided by Parentaly.

(UK-specific benefits, in addition to the first section)

  • 🏦 Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • 🏝 Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
  • 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
  • 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.

(Germany-specific benefits, in addition to the first section)

  • 🏝 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
  • 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
  • 🧘 Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
  • 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.

Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.