Strategic Solutions Specialist - Buenos Aires - Remote

Waterplan

Waterplan

Customer Service

Buenos Aires, Argentina

Posted 6+ months ago

Are you passionate about making a significant impact on one of our generation's most pressing environmental challenges? Do you have the expertise in strategically assessing clients' needs, advocating for them, and making things happen? Join us in creating and leading a new category in the Climate Tech industry.

About Waterplan

Waterplan is a pioneering Series A Y Combinator-backed Climate Tech startup dedicated to accelerating the journey toward a water-secure future. Through our leading B2B Enterprise SaaS platform, we empower companies to understand, respond, report, and monitor their ever-evolving water risk. We help businesses see the tangible benefits of mitigating water risks – fostering a future where organizations are motivated to conserve water and preserve our precious ecosystems.

About the Role

We’re looking for a Strategic Solution Specialist to own key customer accounts and drive their success with Waterplan by turning their pains into long term solutions. You’ll lead internal cross-functional teams, develop long-term partnership strategies, and build use cases that shape our product roadmap and company strategy.

This is a high-impact role that combines analytics, strategy, and client engagement. You’ll work closely with senior stakeholders at some of the world’s largest organizations: turning water insights into real business impact.

What You’ll Do
  • Engage with clients to assess their needs to align Waterplan’s value proposition to their goals

  • Act as the main internal owner of your accounts, leading cross-functional collaboration.

  • Build long-term partnership strategies that drive renewals, growth, and impact.

  • Understand customers' businesses, stakeholder dynamics, challenges, and software needs to provide insights and support their milestones.

  • Strengthen relationships with key stakeholders and sustainability executives from top global companies and become a trusted advisor.

  • Develop tailored strategies for specific industries and regions based on client feedback and market trends.

  • Identify and develop new use cases that guide Waterplan’s product evolution from customization to standardization of successful solutions

  • Assist customers in utilizing the product for business success. Guide them through onboarding, enable data gathering, and support goal-setting to help achieve their water targets.

  • Be able to represent Waterplan in site visits, webinars, and industry events.

About You
  • 2–5 years of experience in consulting, sustainability, analytics, or customer success.

  • Background in industrial engineering, business, economics, or a related analytical field

  • Exceptionally organized & detail-oriented. You are independent, proactive and always on top of your to-do’s; you never miss a thing during a meeting or in your notes.

  • Curious & creative. Not afraid to dive in and learn new topics, skills and problems.

  • Strong communicator who knows the importance of why and a good storytelling

  • Passionate about sustainability and data-driven decision-making.

  • Collaborative team player who thrives in a fast-paced, dynamic environmentBackground in engineering. Environmental, industrial, or related analytical fields.

  • Comfortable managing multiple projects and leading cross-functional efforts.

  • Passionate about sustainability and data-driven decision-making.
    Be located in Buenos Aires, Argentina


Why Join Waterplan
  • Impactful Mission: Contribute to a meaningful cause with a clear vision of fostering a water-secure future.

  • Dynamic Team: Work alongside a talented and passionate team dedicated to making a difference.

  • Growth Opportunity: Be at the forefront of our industry's growth, shaping the future of water security and sustainability.

  • Culture & Values: Enjoy a remote working environment with unlimited PTO, rooted in our core values:

    • I dive in & own the outcome;

    • I’m guided by nature when making decisions;

    • I treat every customer as precious as water;

    • I’m always iterating towards excellence;

    • I make others successful;

    • I listen with depth and respect.

  • Diversity & Inclusion: Thrive in a workplace that champions diversity and inclusivity at every step of our journey.


If you're ready to join a transformative division at a groundbreaking company, then we'd love to get to know you. Apply today and help chart the course to a water-secure world.